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Product Service & Support |
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At
Ronco Communications & Electronics, Inc.,
our focus is to provide timely and cost-effective customer support, with the
capabilities to
design and train,
project management, premise
cable, install and
service a wide variety of voice
communication, audio-visual and data networking equipment. Our engineers,
designers and technicians are trained on past, present and emerging
technologies.
Our commitment to service excellence, ability to be responsive to
customers and the capacity to deliver total end-to-end support is firmly
incorporated into our service and support infrastructure.
Please complete our inquiry form to
request more detailed information.
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| Product Service & Support Benefits |
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At Ronco, we put emphasis on training. That's why we established a
Presentation & Training Center at each of our offices, where our
Sales Professionals
can demonstrate product and educate our clients. We also recommend in-house
training of employees and customers, along with certification on product and
technologies from our manufacturers.
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We receive all system components first at our
Technology Fabrication Lab. Assembling, configuring and testing the systems as
they undergo "burn-in" and standardization procedures provides the additional
assurance of quality control in-house, rather than on the installation site. We
also use the lab to perform research and development on CTI and emerging
technologies in conjunction with
Professional Services.
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In our Technical Remote Center, we assist customers and field
technicians with product information
and troubleshooting. In addition, we manage Remote Alarm
Monitoring of voice and data communications systems for our clients.
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Service is our top priority.
This means working as a team to ensure product solutions are correctly
designed, installed and maintained by certified, manufacturer-authorized Ronco
representatives.
Click Here
to learn more about our support.
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